Shipping policy

Deliveries: types, deadlines and problems

Delivery can be made to the address of your choice (except in the post office box). Home delivery of orders will be made by a logistics operator within normal working hours.

The usual delivery time will be approximately 5 to 10 working days after the approval of the order. This period may increase during periods of sales, Christmas campaigns or in the case of customs procedures or other circumstances arising from (for information only) geographical distance, weather conditions, wars, strikes, any form of government intervention, breaches of our suppliers, etc. as well as any other imputable to the logistical operator in charge of the delivery of the product. We are not responsible for any delays that may arise for any of the reasons mentioned above.

If, at the time of delivery, the packaging of the order is damaged, you must open the package in the presence of the logistics operator to verify the status of the items. If damage is observed you will need to detail in the delivery note and get in touch. We will repair or replace at no cost to you any items that have been damaged or lost during transportation, provided you notify us of this incident as soon as possible.

Once the order has been delivered, it will become part of your property and therefore any damage that may arise will be your responsibility.